Refund and cancellation policy

Monthly subscription terms

• Current paid month remains active until period ends.
• Cancellation prevents next renewal only.
• Partial month refunds are not provided.

Custom project terms

• Custom build starts after 30% advance confirmation.
• Advance and paid milestones are non-refundable.
• Scope changes are estimated and approved separately.

Need policy clarification?

• Use Help Center contact form for billing questions.
• Include order ID and registered account email.
• Policy updates are published in Change Logs.